Overall, our experience with Healthy Home has been outstanding. On December 24th, we called our home warranty office because our air conditioner was not producing cool air. We were surprised to receive an immediate call from Chase to evaluate our AC issues. Chase was very professional and extremely knowledgable. As you are aware, we needed a new AC system installed and are very thankful to you and Chase for initiating and acquiring a rebate from Duke power. We thank you for trying to arrange a crane for Saturday and understand your office contacted about one dozen crane companies without success. The day of the installation, Al and Alex did an outstanding professional install. Our only criticism is the coordination between the crane and the arrival of the new AC unit. The crane was set up and in place for 3 hours before the new AC unit arrived. We look forward to our continued relationship. We want to personally thank Chase for his professionalism; truly an asset to your company.
Terry and Diane McCune